Online Productivity Certificate Course for Service Sector 2020

An online Productivity Certificate Course organized by the Services & Training Division was held from 26th November to 11th December 2020. It covered the subject areas of Productivity & 5S for Quality environment, Customer Relationship Management (CRM), Quality Control Circles (QCC), Knowledge Management (KM), Green Productivity (GP) and Balanced Scorecard (BSC).

  • Participants - 38
  • Resource persons:
    • Mr.Geeth Rajapaksha
    • Mr. Sudath Abeysiriwardhana
    • Mr.Tharinda Marasinghe
    • Mr.Nihal Hennayaka
    • Mrs.Shalika Perera
    • Mrs.Shyama Fernando
  • Coordination - Mr. Rohan Gunawardhana & Mrs. Punya Indeewari
  • Technical assistant - IT division (Mrs.Minoly Wickaramasinghe, Miss.Gayani Gunatunga, Mr.Samitha Lankadeva)

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